Since the launch of our business in 2019, we have been introduced to many new clients who lost their previous commercial insurance broker, as a result of national chains moving their business out of the area. 

Shopping online for business insurance is a minefield. Without fully understanding the risks associated with commercial business insurance, you could be signing up to lose out when the time comes for making a claim. 
One of the major strengths of our team is that we are all locally based. We have all lived and worked in the East Yorkshire region for many years and understand the people and businesses that are based here. 
 
Being just down the road has many benefits for our clients: 
 
You can call your account manager at HI Commercial direct 
If you need to make a claim, you make one phone call to us and we take care of the rest 
We get to know you, your team and your business 
As well as general business insurance, we have specialist knowledge in engineering, haulage, logistics and transport, construction, warehousing and manufacturing 
We visit your premises to ensure your current covers are fully up-to-date 
We provide useful industry specific safety information 
Our enquiries are thorough to ensure you are fully covered and not over-insured 
Our people enjoy their job and it shows 
 
We believe these are the reasons that our business has continued to grow by 25 percent each year since we first established. 
 
Business Knowledge and Experience 
 
We know what it’s like to be in business and therefore know what you are going through. Our Directors have set up a business, navigated clients through a pandemic, grown the team recruiting more local people and developed excellent relationships amongst our business networks. 
 
Our experience means that we are on the same page with our clients, we understand the challenges and the importance of working together to overcome them. Can the same be said for a faceless individual who answers the phone at your business insurance call centre? 
 
Our ideal clients are those who appreciate the value of excellent customer service and our thorough approach, as well as recognising the importance of working in partnership with us for the best possible outcomes. 
 
Our Directors - Luke and Rich 
Luke started working in insurance in 2012, previously working for Hedon Insurance. He was instrumental in setting up HI Commercial Limited as a new business. 
He recently became a Dad for the first time to baby Summer who was born in September 2021. 
Luke is a keen golfer and is always up for a round if golf. He’s also a massive fan of Hull FC and Liverpool FC. 
 
Rich joined Hedon Insurance in 1991 and had been a Director of the business since 2003. Along with Luke, Rich also helped to develop HI Commercial Limited from concept to fruition. 
He is a keen cricketer and a die-hard fan of Hull City AFC. 
He lives with his family in Hornsea. 
 
Commercial Account Executives; 
Pete, Pippa and Alan 
There is always a smile on Pete’s face and he enjoys working with a very broad range of clients. 
He can always guarantee to be the ‘most-dressed up’ at the Christmas party too! 
 
Pippa has worked in insurance for more than 30 years. 
She is a huge tennis fan and plays and coaches at Cottingham Tennis Club. She is also a keen collector of antiques. 
 
As a Scottish-Yorkshireman, Alan has made East Yorkshire his home along with his young family. He is also a fantastic salsa dancer! 
Angela Hudson, Accounts Manager. 
With more than 25 years’ experience in accounts, Angela enjoys problem solving and has a keen eye for detail. She loves keeping fit and healthy as a runner and active member of her gym. 
 
Mike Ratcliffe, Commercial Account Handler. 
Mike is a hugely popular guy. When we post photos of Mike on our social media, he gets lots of likes and well-wishes from clients and people he’s worked with throughout his career. 
He is also a very good golfer and another die-hard supporter of our beloved Hull City AFC
 
Ben Lount, Star Apprentice. 
Ben joined HI Commercial during the pandemic and has been a very valuable member of the team. He is also popular amongst his colleagues having won Star Employee of the Month twice within the first 5 months, as voted by the team. 
 
Jasmine Barratt, Commercial Account Handler. 
As our newest recruit, Jasmine joined the team in 2021 and hit the ground running, helping to win new business and look after our existing customers. 
Jasmine loves skiing and has enjoyed an annual ski trip with her family since the age of 12. 
 
So that’s our team. As you can see we’re a pretty active bunch with a love of sport as well as being passionate about helping businesses like yours. 
 
If you are looking for excellent service from a friendly team, we’d love to hear from you. 
 
Please call us on 01482 247477 or email info@hicommercial.co.uk. 
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